terms & conditions

terms

  1. Using this website implies your agreement to these terms & conditions.
  2. This website has the purpose of listing quality therapy, massage & exercise instructor services in the Algarve so you can find the service you aim at. We do not represent the professionals listed. If you would like a mediation service, you can contact us and we will find a therapist or instructor for you in your area of the Algarve.
  3. Your personal data may be used by us, for the purpose of communication between you and us to provide our mediating service. We may also use your contact details to ask you for a review, post-treatment or session. Any reviews sent to us directly are ours to use as we wish on this website or social media. If you do not wish your name to be displayed, inform us prior to sending a review.
  4. In order to maximize our providers safety, we may ask you for a picture or copy of your document.
  5. People booking through our services must be at least 18 years old.
  6. Health Massage Algarve will not have any liability for any of the services provided by Providers. Although we do confirm our providers professional education and experience prior to offering their services, providers bear sole liability for all of the services provided by them, including services that are booked through our Service. This extends to disputes between you and any service provider, although we will do our best to aid in managing communication and matching time schedules, we do not take any liability for your or a service provider´s conduct or non-conduct, or failure of providing a service that meets your expectations.
  7. You understand and respect that Health Massage Algarve is mediating between clients and providers and all services offered on this website are for health and wellness purposes only. WE DO NOT MEDIATE SEXUAL SERVICES NOR ARE YOU ALLOWED TO REQUEST THESE TO OUR PROVIDERS. Any time a client disrespects this rule, THE PROVIDER MAY IMMEDIATELY DISRUPT THE TREATMENT OR SESSION AND THE FULL AMOUNT WILL STILL BE CHARGED.
  8. Payments and Cancellation:
  • You agree to pay any treatments or sessions booked and received by you, whether or not you approve of the quality of the services provided.
  • Every reservation may incur in a prepaid reservation fee to secure your reservation, this fee may be withheld by Health Massage Algarve, in case you decide to cancel less than 24 hours before the appointment booked should have been taking place. The full amount of the treatment or session booked will be charged if you cancel less than 24 hours notice.
  • In case you cannot go through with a reserved treatment or session, they will try to reschedule.
  • A prepayment is not the full payment; the rest is paid to the provider.
  • Bank transfers must be agreed in advance and paid at least 5 working days before the session.
  • Refunds are only given if the provider fails to deliver due to absence.
  • They may try to find a substitute provider but cannot guarantee it.